This month we hit several internal milestones worth sharing publicly. Here's a quick summary of where the platform stands as of late April 2026.
Uptime
April uptime: 99.97% across all four platforms (Android, iOS, Huawei, H5). The single brief outage on April 12 lasted 8 minutes during scheduled maintenance and was announced 48 hours in advance.
Performance
- Average login time: 1.4 seconds (down from 2.1s in March)
- Average page load: 0.9 seconds on 4G connections in Malaysia
- OTPQ code delivery: under 5 seconds for 99.2% of requests
User growth
We added 14,200 new registered users in April, our highest monthly total of the year. Most growth came from organic word-of-mouth in Malaysia (62%), with the rest split between Singapore (18%), Indonesia (12%), and other markets (8%).
Recent improvements
- Shipped A9Today v2 with major performance improvements (separate post)
- Added Bahasa Malaysia translations for the support center
- Improved the registration flow on Huawei devices specifically
- Fixed a payment retry bug affecting some Maybank2u transactions
Coming in May
- Expanded e-wallet support (Boost, GrabPay where available)
- In-app language switching without reload
- New community section on the blog featuring user stories
- Dark mode trial for opt-in users
If you have questions about any of this, reply through the support form on a9playmy8.com.